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How Continuous Feedback and Testing Improve Website Success

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An image of a laptop and a notebook on a desk. The words are displayed on the screen depicting Feedback and Testing of websites

Good website design is crucial for any business looking to thrive online. Here are examples of how several companies successfully improved their websites by using continuous feedback and testing.

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Nomadic Soft

Nomadic Soft’s website was tricky to use, especially on phones, which made it hard for visitors to interact and engage with their content. To fix this, they worked closely with UX experts and continuously gathered user feedback during the redesign process. They focused on making the checkout process smoother and the website easier to use on mobile devices. These changes led to a 20% increase in sales and a big improvement in how much users interacted with the site.

Catalyst Fund

The Catalyst Fund’s website was cluttered and hard to navigate, causing visitors to leave quickly and not engage. Based on ongoing user feedback, they decided to overhaul the design to make the website cleaner and the navigation easier to understand. They also made the website responsive and added videos to engage users better. With these updates, the website saw longer visit times and lower exit rates. More importantly, clearer and more compelling calls to action helped increase conversions and overall user satisfaction.

How To Watch

How To Watch was losing potential customers due to its slow website and complicated navigation. They improved the website’s loading times, simplified the navigation menu, and made sure the site worked well on mobile devices. By continually refining these areas based on user feedback, they managed to provide a much better user experience. This led to more traffic and higher conversion rates from visitors.


Testlify’s platform could have been more user-friendly, affecting both user engagement and conversion rates. They updated their user interface to a more modern and clean design, made load times faster, and made their content creation flow easier to use. Regular user testing and feedback were key parts of this process, helping them identify and fix issues along the way. The result was a significant boost in user engagement, more return visits, and better sales conversions.

Festoon House

Festoon House needed to make their website easier to navigate and work better on mobile devices. They redesigned the site’s layout for more straightforward navigation and optimized it for mobile use. They kept gathering user feedback throughout the process, which was vital in tweaking the design. This approach led to happier customers and more sales, showing how effective it is to continuously engage with users during the design process.

What this means for you and your business

These stories from different companies show the importance of listening to your users and testing new ideas. By constantly improving their websites based on feedback, these companies made their sites look and work better, leading to more customers and better business performance. Continuous improvement is key in keeping up with user needs and staying ahead in the online world.

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Steven Westwood

Steven Westwood is a Strategic Co-Founder with 12 years of experience in digital marketing. As a brilliant strategist and copywriter, he excels at crafting compelling messaging that drives growth and engagement across various digital channels.

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